Professional Communication Practice for Interpersonal Relationships

Question: Discuss about theProfessional Communication Practice for Interpersonal Relationships. Answer: It is an undeniable fact that communication is one of the most essential aspects in any individuals life. On the basis of the appropriate communication plans, appropriate exchange of information takes place, which is responsible for the interaction among the people. However, the effectiveness of communication can be established only if the receivers of the message are able to interpret the message in a way that the sender wants to. Hence, one of the most crucial steps while undertaking the communication process is to plan what will be the most suitable medium of the communication (Arnold and Boggs, 2015). One of the most crucial steps is to identify the audience for whom the message has been developed. In this given context, it can be seen that the audiences are belonging from aboriginal communities. While it is a known fact that there is a cultural difference that prevails between the urban crowd, it is needed to be understood that appropriate measures are taken to communicate with them in a manner that would be more suitable for them (Holtzhausen, 2015). It can be assumed that majority of the audience will be able to understand the extended messages better if the language barrier is properly taken care of. Hence, if the communication is verbal, it is important that the communicator is capable of speaking in the language of the audience, in order to make them more connected and attain their interest. The prevalent variations in the linguistics as well as culture are needed to be understood and addressed properly.It is a known fact that the mentioned community audience belong from have been subject of underlying discrimination and stereotype within the society. Hence, it is importa nt that a bond is being established from the part of the communicator to ensure that the message is being properly understood by them and they are able to put their trust on the communicator. Additionally, the scope of feedback is necessary to be established. It will provide the communicator with the assurance that the messages which are being sent are properly understood and interpreted by the target audience.In order to understand the process of the two way communication in a better manner, it is important that the suitable communication theory is being applied. In the mentioned scenario, it can be said that the transactional model of communication will be the most suitable in the given scenario. While most of the communication models are linear, this model considers the process of communication as simultaneous (Woynaroski et al. 2014). Additionally, the environmental factor is given consideration as well, which not only include the physical locations but also the cultural backgro unds and the individual experiences of the individuals engaged in the communication process.On the basis of the model, it can be inferred that the more similarities that the individuals in the communication process have, the more likely the message is to be interpreted in desirable and accurate manner. The overlap between the communicators can be established by ensuring that the communicator providing the information relating to the will and estate planning comes from a background that is able to understand the cultural sensibilities of the target audience (Bhatia and Bremner, 2014). Additionally, apart from the physical barriers of communication, it can be seen that the concept of physiological noise and psychological noise has been mentioned in the theory as well. In accordance with the mentioned scenario, it can be said that the psychological noise that may occur in this communication process is the unwillingness of the receivers of the message to participate. It can be due to various factors like the cultural differences or due to the attitude issues of the speaker who is communicating regarding the procedures involved in the will planning.Hence, by determining the factors that may have an influence in the mentioned scenario, the communication plan can be developed. In accordance with the mentioned scenario, the goal is to ensure that the processes and techniques related to estate planning are being properly understood by a group of people belonging from aboriginal culture. Both, verbal and non-verbal communication can be considered by the communicators. The session can be divided into two sections (Tseng et al. 2014). While the first section will provide description and information to the listeners, the second section may attain feedback or address the confusions relating to the topic of discussion.In order to avoid the potential noises, it is important that the most effective channels are being recognised. It can be said that the interactive sessions will be the most impactful mode of communication as this will provide a scope for the audience to provide instant feedback. Along with it, the body language and gestures of the individuals involved in the process can be taken into consideration according to which the process can be channelized. The speakers of the sessions can be from the same community who may have expertise regarding the will planning and estate, or should have proper knowledge regarding the culture of the aboriginal communities and is capable of dealing with them properly (Watson and Hill, 2015). The session can last for two hours, which can be divided into two sections of an hour each. While the first part will be one way communication, the second will be interactive. The knowledge attained by the ab original communities can be examined and recorded in a proper manner to determine the effectiveness of the session or whether any further sessions are required for the audience or not.In order to speak with the aboriginal community it is important to communicate with them which mean having a proper conversation which is a two way tool. It is important to speak and convey the message with the right tone which would help to make sure they understand the matter properly and readily give responses to the issues raised. Wills and estate planning is the topic which this will help them to safeguard their assets and help them maintain a proper financial balance in their life and hence it is important to communicate properly. Intercultural communication comes into the picture (Bhatia and Bremner, 2014). Since the aboriginals have lived in different societies so their style of communication is tad different from the rest of the people and hence discourse implementation is important which woul d be based on completely different social settings and cultural contexts. Developing a discourse will help to make the aboriginal society understand the importance of having wills and implement proper estate planning. Definitely communicating with a different social group asks for knowledge about them and understands their speech (Tseng et al. 2014). The aboriginals are good folks but they love to be appreciated and hence in order to make them understand about wills and estate management it is important to appreciate them for what they do, implement clear speech and easy script which would help to have a healthy conversation with them. The speaker needs to be polite and use a friendly tone to convey the message which would help to make sure the message has been sent (Woynaroski et al. 2014). It is extremely important to implement the communication model of sending and receiving and encoding and decoding to be able to manage communication with the aboriginal society and convey the message about wills and estate planning. The cultural differences should be kept in mind and communication has to be framed accordingly. The use of words like Ladies and gentlemen, praising the aboriginal society with the words of appreciation will be extremely effective to make the meeting a success (Watson and Hill, 2015).It is necessary that the commu nication is done in a planned and structured manner in order to avoid the potential unavoidable outcomes. In the given scenario, it can be seen that the organisation is thinking of layoff even after receiving appropriate amount of profit. It can be assumed that the planning as such will not be acceptable from the part of the employees within the organisation. While the organisation has been performing considerably well, the employees may behave in an aggressive manner towards the decision that has been taken by the management (Meloncon and Warner, 2017). Hence, it is crucial to select the most suitable communication method that would ensure that the employees are able to understand the perspectives of the management and are complying with the same. At the same time, it is also essential that the employees are managed and their insecurities are handled in a proper manner.One of the priorities is to ensure that solid planning is made beforehand and appropriate transparency is maintain ed. Once the decision regarding the layoff has been taken, it is important that appropriate consideration is given towards which individuals are required to be reduced are identified (McQuail and Windahl, 2015). Along with it, the acceptable reasons behind the decision is also needed to be drafted out. The employees are needed to be prepared to accept the message in a more appropriate manner. Hence, making them understand the requirement of layoffs for the reduction in cost that would enhance the overall efficiency of the organisation is needed to be communicated.The announcement is first required to be done by informing the employees. Formal mode of written information can be utilised. A memorandum could be processed with complete transparency regarding the decision and additionally, it should mention the time period under which the decision will be implemented. This will provide a better scope for the individuals to understand the decision and look for other alternatives. It is ne eded to be established by the organisation the terms under which the decision for laying off a portion of workforce will be done (Leydesdorff and Ivanova, 2014). It is important that a regular monitoring of the performances are being recorded in order to identify the employees who are not able to deliver according to the requirement of the organisation. The standards and reasons on which the individuals have been shortlisted are required to be mentioned in the memorandum as well. Additionally, it is also necessary that the individuals are properly informed personally as well by the managers under whom they have been working. It is the responsibility of the managers to handle the situation in a manner that would channelize the aggression of the employees properly (Cornelissen and Cornelissen, 2017). The added facilities including health, monetary and others are required to be mentioned clearly and consistency is essential to be maintained. It is needed to be understood that catering different information to different individuals may create further chaos and confusion within the organisation.In order to support the method for the communication of given scenario, the mathematical model by Shannon and Weaver can be considered. It can be said that the message will be encoded by the communicators in form of memorandum. The written message will be further decoded and comprehended by the target audience (Bhatia et al. 2014). However, the scope of noise is that the in formation provided may not be adequate enough to fulfil the queries of the employees. Hence, the scope of attaining feedback will be to ensure that the management are providing a scope for upward communication that would provide standard justification regarding their decisions and ensure that the overall efficiency of the organisation is not hampered in any manner.It is needed to be understood that the decision may have potential influence on the remaining individuals as well. Hence, it is also needed that assurance is communicated in forms of motivational sessions in order to maintain proper working culture within the organisation. Reference List: Arnold, E.C. and Boggs, K.U., 2015.Interpersonal Relationships-E-Book: Professional Communication Skills for Nurses. Elsevier Health Sciences.Bhatia, V. and Bremner, S. eds., 2014.The Routledge handbook of language and professional communication. Routledge.Bhatia, V.K., Bhatia, V. and Bremner, S., 2014. 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